Insights · Case studies

Case studies

Transformation isn’t about moving fast, it’s about moving the numbers that matter. I work alongside leaders to find where work gets stuck, redesign it end to end, and put the data, automation and governance in place so the gains last. Here’s what that looks like in practice.

Filter by

3 results

Container ship docked under blue gantry cranes at a port terminal

Featured

Global logistics & multimodal freight

Transforming global freight operations with AI agents

One of the world’s largest freight transportation companies used Lean Six Sigma and agentic AI to rebuild its freight-forwarding process, creating shipments faster and cutting email handle time by 70%.

50%productivity improvement

70%less email handle time

Lean Six Sigma Operational Excellence Agentic AI

Read the case study →

Planning wall covered in sticky notes during a process workshop

Financial services

Standardizing and automating enterprise workforce planning

A standard process, a governance model and RPA on Workday WFM cut the planning cycle from 120 to 30 days and the error rate from 56% to 10%.

Governance RPA Workday WFM

Full story coming soon

Row of friendly AI robots working at laptops

Medical devices

Designing a three-year customer experience roadmap with RPA

An on-site assessment of five customer service locations revealed how work really got done. The findings shaped a three-year customer experience roadmap and 17 RPA business cases and automations.

Customer Experience Roadmap RPA

Full story coming soon

Facing a similar challenge? Let’s talk.

Contact me